![]() Helcim uses an interchange-plus pricing model, which means it adds a small fee to the base rate determined by credit card associations like MasterCard and Visa. There is also a fee of 0.5% + $0.25 for ACH and EFT payments, capped at $6 per transaction, and its average fee for PIN-Debit payments is 0.91% + $0.08. It claims the overall average fee for in-person transactions is 1.86% + $0.08 and 2.40% + $0.25 for keyed/online transactions. Helcim only charges on a per-transaction basis. There is, however, a chargeback fee of $15 (charged when a customer disputes a charge), but Helcim will reimburse this if you win the dispute. Helcim does not charge any monthly fees, nor does it charge setup fees, cancellation fees, deposit fees, user fees or PCI fees - in fact, there are no hidden fees at all. Below are all the key details including Helcim’s prices, services and offerings. If you don’t want to pay for a card reader, you can install the Helcim app on your device and set it up to process payments immediately. Helcim offers an all-in-one credit card processing service, with no extra hardware needed. Unlike some competitors, it does not offer free equipment, such as card readers, for in-person transaction processing. You can use the service online or via a useful app on your smartphone. In addition, it doesn’t charge a monthly or termination fee. Helcim offers interchange-plus pricing, with no hidden charges and improved rates for higher monthly transaction volumes. Still, it only has one complaint over the last year and three total complaints on the platform. Though this is based on only four user reviews. However, it has a two out of five-star user score on Better Business Bureau (BBB). Helcim also scores well with its users, with a ‘Great’ score of 4.3 on Trustpilot and 4.3 on Capterra. ![]() It is popular for its customer service and transparency. It’s a major name in the industry and comes in fourth on our list of the Best Credit Card Processors of 2023. It offers a range of services ideal for small businesses, including multiple payment processing options with no monthly contracts, useful free business tools and third-party integrations. Helcim is a payment processing company founded in 2006 by Nic Neique in Calgary, Alberta, Canada, with offices in Calgary and Seattle, Washington in the United States. So, for startups looking to pay only transaction fees and no upfront costs for equipment, a competitor such as Square may be a better option. Helcim also doesn’t offer support for merchants in several industries, including virtual currency, investment services, personal services, adult industries and other high-risk businesses.Īdditionally, it does not provide much in the way of hardware beyond its card reader and Smart Terminal. Its fee structure can be less economical for smaller vendors and merchants making under $25,000 in monthly sales. However, it’s important to note that Helcim may not be the best fit for all business types. ![]() Additionally, with no long-term contracts or fees for termination, it’s a useful service for merchants who rely on seasonality for their income. This makes it great for online and in-person merchants who accept, or who are looking to accept, a variety of payment options. Helcim also offers a range of other inclusive features, such as virtual terminals, QR codes and more. Higher volume sales lead to lower transaction fees. Helcim’s fees are comparably fair, with an interchange-plus payment structure that benefits businesses making more than $25,000 a month in sales, with no monthly charge. Its full pricing structure is available on its website. One of Helcim’s main standout points is that it offers complete pricing transparency.
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